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Delivery FAQs
My order hasn't arrived yet. Where is it?
You can track your order status from your Livemall account or using the tracking link sent to your email/SMS. If it’s delayed, our support team will assist you right away.
Do you deliver on public holidays?
Deliveries are usually paused on public holidays. Orders placed during this time will be processed and delivered on the next working day.
Do you deliver to my Doorstep?
Yes, Livemall offers doorstep delivery to most locations. Enter your address at checkout to confirm availability in your area.
Is next-day delivery available on all orders?
Next-day delivery is available for ALL products
Do I need to be there to sign for delivery?
Yes, a signature may be required to confirm safe delivery. If you’re unavailable, you can assign someone you trust to receive the package.
